Reidmark2019-02-13T10:41:01+00:00
reidmark

A Dedicated Team partnership spanning over 10 Years and counting

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COMPANY OVERVIEW

Reidmark is a software company that creates mobility solutions for property management and real estate. In 2008, Reidmark was looking for a reliable partner that could leverage technology to serve its technical development needs so they could focus more on product development.

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AT A GLANCE

PROBLEM
STATEMENT

The purpose of the project is to develop a Surface app that will support frontline staff in the delivery of tenancy services. The app will work alongside RSL manager and other SQL database systems.

Major Problems Includes

Defects Management

Job Role Access

Reporting

Cyclical Maintenance

KEY CHALLENGES

A partnership spanning over ten years has a lot of unique challenges both in terms of technology as well as human resources.

  1. Working with a huge legacy code base. Maintaining and evolving it overtime in the face of major technological evolution.
  2. Architecture and technology decisions that were valid in 2007 may look in-correct 5 years later.
  3. Retaining domain knowledge in the face of team turn over in ten years on both ends.
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ONSITE DISCOVERY
WORKSHOP

We got all the information together with workshops by involving Reidmark stakeholders and core team members.

Activities Included

Business Analysis

Competitive Analysis

Strategy Making

User Journeys

Project Plan

RESULTS

A successful technology partnership, achieving its technical and business objectives over a period of 10 years.

We’ve had a truly remarkable journey and we are so glad we choose tkxel as our partner back in 2008. Your team rose to every challenge and was always very professional, supportive and accommodating. We look forward to continuing our excellent relationship with tkxel.

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Mark Carney
CEO, Reidmark
redis
jquery
bee
rails
mysql

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