How Mobile Ready Are You? An IT Maturity Assessment

2018-11-09T11:06:53+00:00October 12th, 2018|

Many organizations find themselves at the deep-end of the enterprise mobility pool, unable to swim because they dived head first without establishing important requirements, issues, risks and costs of implementing mobility.  

Building enterprise applications isn’t easy.  Mobility is profoundly different from its web and desktop counterparts.  There’s new contextual data, a speedy change, and completely new development models that add to an ever-increasing complexity.   

Which is why you don’t see many companies reaching the “mature” stage in mobility – since it can take some time.  

Let’s answer the question step by step:

How mobile ready is your business?

Most businesses don’t know where to begin.  What stage of mobility is your enterprise in?  Has it adopted enterprise mobility at all for that matter?

We have laid out 3 stages that can give you a good idea about where your company stands:

The Emerging Phase

Mobile phone penetration in the USA has reached over 90%.  With that in mind, it’s pretty obvious that majority of the businesses out there are exposed to mobility and are conscious about its impact.

If a company hasn’t had the chance to make the most of mobility, chances are, they are in the emerging phase.  

These companies have employees that bring their own devices to work (BYOD) and download apps that they believe will make their work more efficient.  Applications such as Dropbox and Evernote are used. Despite the lack of involvement from the IT department, there’s a positive effect on worker productivity.  

However, due to the prevalent use of third party apps and storing data on cloud, private information is at risk of getting leaked/exposed.  

The Reactive Phase

Over time, the IT department realizes that precious data is at risk which puts them into action.  Comprehensive BYOD policies are laid out and enterprise mobility management suites are utilized. Use of third-party applications is either forbidden or managed through approval by the department.   

There is still no custom app development catered to the business’s specific processes.  Instead, “managed” mobile devices are handed out to employees. Personal and company devices are made use of during work.  Businesses in the reactive phase reach a higher level of data protection and risk management, however, productivity takes a back seat as all the confusion of having multiple devices negatively affects work.  

The Proactive Phase

Now comes the proactive phase, when the employees demand greater direction, privacy, and control with most of the pressure coming from the CXO.  Slowly but surely, CIOs begin to understand that there are limitations to mobile device management. The IT department deploys a Corporate-Owned-Personally-Enabled initiative to get things started.  

Executive dashboards and custom mobile applications are created for business process management, sales, customer service, and engagement.  

With that in mind, you can clearly assess what stage your enterprise is in.  

Of course, the next step is getting started.

Here’s a three-step Enterprise Mobility Readiness Assessment that will get your enterprise set for action:

1. Setting Course

Establish your goals – pinpoint stakeholder and end-user needs.

Figure out your mobility and security demands and create a plan of action on how to fulfill them.  

2. Analyzing Risk.

Evaluate your organization’s IT department.  Test their proficiencies and what stage they are at and see where enterprise mobility needs to be managed.  By conducting a risk analysis you will have a clear idea of the effect of mobility on corporate information assets.  Moreover, mobile standards must be created to support organization policies, measures, and best practices.

3. Roadmap and Next Steps.

Conduct the following:

An Executive Report – Discoveries, recommendations, and plan ahead

A Mobile Maturity Assessment Result

A Risk Analysis Report

A Mobility Plan-Of-Action

By doing so, you will figure out what the costs would be, the timelines and resources you will need.  

You will be able to evaluate the entire IT infrastructure and see where mobility would improve business processes, operations and work.  

At Tkxel, we conduct a Discovery Workshop.  In a span of 2-5 weeks, we bring your stakeholders on board and ensure that the client and the development partner are on the same page with how to implement mobility.

We breakdown:

Map the concept & understand client vision.

Visualize the idea

Assess technical viability & define scope for budgeting

Quantify business value (ROI) & define success criteria’s

With these things in mind, you are well on your way to grasp how ready your IT department is, what you will need to enable mobility and where to get started.